Informed
Build a shared understanding of risks, processes and the information needed to make sound decisions.
Safety starts with our people and extends to everyone we interact with. Our culture connects that commitment to every area of the business.
Accidents rarely result from a single event. Active failures and latent conditions can combine across an organisation.
The Swiss Cheese Model illustrates how safeguards can fail when weaknesses align. Latent conditions — such as poor procedures, inadequate training, regulatory gaps or flawed automation — may remain dormant until they become part of an accident chain.
We extend lessons from safety culture to all business practices. Poor processes and incorrect assumptions can affect commercial performance as well as safety. We call our approach operational excellence.

Build a shared understanding of risks, processes and the information needed to make sound decisions.
Use lessons and quality assurance to improve continuously, before an incident makes change necessary.
Make changes through a central process involving the whole company, reducing unintended effects on other business areas.
Place fairness, accountability and integrity at the centre of how people work and raise concerns.
Encourage open reporting of process deficiencies across every business area, inspired by the Toyota Production System.
Our mission — providing clean energy professionally, effectively and efficiently — requires the right people within the right culture.
We take a proactive approach to improvement, with reporting that extends beyond safety to conduct, operations and business processes. Changes follow a coordinated company-wide process.
Our commitment to safety is embedded in everything we do.
We encourage concerns, feedback and observations about safety, conduct or operations. Transparency, accountability and continuous improvement depend on people being able to speak up.
Investment, development and operations.
One conversation can connect them.